In a recent discussion, Mahin from AWS and Hamza from Salesflo delved into a serverless architecture tailored to address the challenges of large-scale operations. The spotlight is on Salesflo Engage, a solution that delivers real-time visibility and actionable insights for on-ground tasks.
Hamza details the customer challenge: the imperative need for effective compliance control and monitoring in expansive businesses. Salesflo Engage tackles this challenge by facilitating efficient management of on-ground operations. The architecture features a web application hosted on Amazon Route 53, employing API Gateway, AWS Fargate, and Lambda for seamless back-end processing.
The mobile application utilizes Kinesis Firehose to handle substantial data streams, with AWS Lambda and Step Functions configuring back-end workflows. The architecture also incorporates Athena and Glue for dashboard and reporting functions, efficiently managing data stored on Amazon S3.
Hamza concludes by highlighting significant efficiency gains, with customers reporting a 30% improvement in field force performance. This serverless architecture emerges as a robust solution for organizations seeking to optimize and streamline large-scale on-ground operations.
